Privacy Policy
Last Updated: 2 March 2026
Velvet Dayware ("we," "our," or "us") operates velvetdayware.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or make a purchase.
1. Information We Collect
Information you provide directly
When you place an order, contact us, or use our website, we may collect: your name, email address, phone number, shipping address, and payment information. We also collect information you provide when you contact us with questions or feedback.
Information collected automatically
When you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, time spent on pages, referring URLs, and device identifiers. We collect this information using cookies and similar tracking technologies. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Send order confirmations and shipping notifications
- Respond to your inquiries and customer service requests
- Improve our website, products, and services
- Comply with legal obligations
- Prevent fraud and protect the security of our website
- Send promotional communications, if you have opted in to receive them
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party companies that help us operate our business, such as shipping carriers, payment processors, and email service providers. These providers are contractually obligated to use your information only to provide services to us.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve relevant content. You can manage your cookie preferences through our cookie consent tool. For more information, see our Cookie Policy.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes. You may request deletion of your personal information subject to applicable legal requirements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
- The right to data portability
To exercise any of these rights, contact us at info@velvetdayware.com or by mail at 1601 Willow Lawn Dr Suite 304, Richmond, VA 23230.
7. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at info@velvetdayware.com.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Velvet Dayware
1601 Willow Lawn Dr Suite 304
Richmond, VA 23230
Email: info@velvetdayware.com
Phone: +1 (804) 673-3450